How to order/contact us

Wal basses are only available to order direct from our workshop at Electric Wood in England. We are able to ship worldwide and offer a fully insured and trusted shipping option. Once you have an idea of the model and specification you would like (or if you need any help in deciding), just send us an email. We’re always happy to answer any questions you have.

Please note that the demand for our basses continues to exceed our production capacity, and our delivery time has stretched to a point at which we cannot commit to prices that far in advance. We are periodically offering a limited number of build slots up to approximately a year ahead, and beyond that have a waiting list. Future build slots will be offered to those people on the waiting list on a first come first serve basis – timescales will depend on the confirmation/take-up from this list.

Stock basses may become available from time to time and we can contact you should an instrument become available.

We offer a choice of standard facings (wenge, American walnut, ash, lacewood), a satin finish, chrome hardware and a Wal branded hard case. Fingerboards are Indian rosewood for fretted, and ebony for fretless necks.

We also offer an array of non-standard/custom options at an additional charge. These include specially sourced and more highly figured facings, gloss finishes, burst/tinted finishes, gold or black hardware, block fingerboard inlays and matching headstock veneers. These are just a selection of the many options available. We are happy to try and accommodate any specific custom option requests – please just ask.

We offer full support for servicing and repairs. Please contact us with your requirements or questions, attaching photos to illustrate (where necessary).